A helpful voice, even when you’re busy
Answer questions, capture enquiries and offer appointments using your approved information. Configure the greeting, voice and handoff to a person.
ATHENA BY CANAIMake every enquiry
Make every enquiry
the start of something.
Give customers a warm welcome. Make booking effortless. Keep the conversation going. Athena connects your AI receptionist, customer records and follow-ups in one business workspace.
Your business. Your voice. Your way of working.
Already an Athena customer? Sign in →AN EXAMPLE CUSTOMER JOURNEYOne enquiry.
One enquiry.
A clear next step.
JL
Jamie LeeNew customer enquiry · Example
Connected- 01A warm first conversation
Athena answers questions using your business knowledge.
- 02An appointment that fits
Availability checked. Customer details saved.
- 03A thoughtful follow-up
Confirmation for the customer. Summary for you.
Illustrative workflow. Actions follow your settings and selected package.
Natural voice conversationsOne customer historyGuided setupYou control the automation
THE WHOLE CUSTOMER JOURNEYFrom “Can you help?”
From “Can you help?”
to “I’ll be back.”
Help your team spend less time repeating tasks and more time serving customers. Start with reception and grow into the workflows that matter to your business.
Walk into every conversation informed
See customer details, private notes, appointments, messages and receipts together. Email threads, text conversations and call logs each have a clear home.
Make the next step easy to take
Use Athena Calendar and a shareable online booking page. Set your services, availability and reminders, including confirmations and change notices.
Keep good opportunities moving
Track your pipeline, follow up with interested customers, prepare proposals and record progress. Choose which actions need your approval.
Give customers a reason to return
Customize birthday wishes, seasonal messages and reactivation campaigns. Reach eligible customers by email or text, respecting their communication preferences.
See what happened after the enquiry
Keep invoices, payment records and receipts with your customers. Review appointment and revenue reports. Record external payments or use a supported payment connection.
WHY ATHENAThe conversation is only
The conversation is only
the beginning.
The value is in what happens next: a booking, a clear summary, a thoughtful follow-up and a team that knows where things stand.
Connected from the first hello
Reception, customer records and your calendar work together, with Sales and Marketing available in the same workspace.
Shaped around your business
AI-assisted setup asks about your goals and helps prepare a starting point. Review the suggestions, adjust your preferences and keep refining.
Automation with a clear level of control
Choose reviewed drafts or routine automatic replies. Turn individual workflows on or off, and see what needs your attention.
A team that grows with you
CanAI helps you test the experience and refine it around real customer conversations. We use Athena in our own business, too.
START SIMPLE. BUILD FROM THERE.Choose the support
Choose the support
your business needs.
Monthly packages plus prepaid usage. See your balance, add funds and choose optional auto-reload in Athena. We’ll confirm current rates and your setup before you commit.
CRM + Reception
Answer enquiries and keep daily customer work organized.
- AI voice reception
- Customer records & communications
- Athena Calendar & online booking
- Confirmations & owner summaries
- One dedicated number included for calls & texts
Marketing
Stay in touch and bring customers back.
- Birthday & seasonal templates
- Customer reactivation
- Email & SMS campaigns
- Editable messages & audiences
Sales
Turn interest into an organized path to the sale.
- Visual sales pipeline
- Lead follow-up sequences
- Proposals & signing
- Payment handoff & deal tracking
New accounts receive a one-time $10 usage credit. It does not apply to subscription fees. Packages and usage are priced in CAD before applicable tax. Connections and automated actions depend on your package, permissions and configuration.
SEE IT IN YOUR WORLD
Bring us your everyday scenario.
“Can I book a visit?”
From salons to mobile services: answer questions, offer a time and keep customers informed before their appointment.
“Tell me more.”
Understand the enquiry, book a consultation and keep approved follow-ups and proposals moving.
“I’m ready to buy.”
Keep products, prices, customer conversations, invoices and payment records together—even without an appointment.
See what Athena could
do for your business.
Tell us where calls, bookings or follow-ups get stuck. We’ll show you a relevant workflow and talk through the right starting point.
Prefer email? Let’s talk →A few things to know.
How do I get started?
Book a demo or contact CanAI. We’ll help you choose a package and provide your setup invitation. Public self-registration is not available yet. Existing customers can sign in here.
Do I have to automate everything?
No. Start with the parts you need. Choose the information Athena uses, which actions are enabled, and when your team reviews a response or takes over.
Can customers keep calling our existing number?
You can arrange forwarding from your business phone to your assigned Athena number. We’ll help you check the routing and test the experience before launch.
Can I keep my existing payment process?
Yes. Record payment methods and external transactions in Athena, or use a supported payment connection. Available integrations are confirmed for your setup.
What about Google connections and privacy?
Connecting GoogleWhy Athena requests
Why Athena requests
Gmail access
When a business owner connects Gmail, the account holder authorizes Athena through Google. Read access supports customer conversations and delivery checks; send access lets Athena send the replies, confirmations and follow-ups the business authorizes.
The current connection uses read access to verify the mailbox and its accepted sending aliases, and to check messages sent through Athena. This helps distinguish a confirmed send from an uncertain outcome.
Owners can enable incoming email across their connected mailbox, or optionally limit it to a business label. Eligible new messages stay together in conversations and can stop follow-up sequences when a customer replies. Use a dedicated business mailbox to keep unrelated personal mail separate.
When AI reply drafts are enabled, Athena sends selected message content, recent conversation context and relevant business information to OpenAI to prepare a response for owner review. Owners can edit, approve or discard the draft. Read our privacy notice before connecting a mailbox or enabling this feature.
An optional, separate Google Meet connection creates meeting links for virtual appointments. Gmail access does not grant access to a Google Calendar. Google app verification is not yet complete, so a connection may show an unverified-app notice or be restricted by Google or your organization.